public Workshop cancellation Policy

Workshop Cancellations and alterations by us

In exceptional circumstances, we may have to cancel a workshop. If this does occur, we will give you as much notice as possible and will accommodate you on an alternative date. Failing this we will offer you an alternative product, or refund your booking fee. Unfortunately, we cannot accept any liability for travel or other costs.

Whilst we endeavour to provide workshops and in accordance with our promotional materials, we reserve the right to make variations and changes to some of the content from time to time.

 Workshop Cancellations by customers

Cancellation by you with prior notice of 2 working days or less from the booking date will mean that the workshop will still be charged at the full fee.

Cancellations by you with prior notice of 2 working days or more from the course date will mean that the booking will be transferred to another workshop (subject to availability), or if appropriate we can send them our kit version of our workshop, but no refund will be offered in this instance. We try always to be understanding in these circumstances.

Cancellations by you with prior notice of more than 14 working days from the workshop date will mean that you will be transferred to another workshop (subject to availability) or fully refunded the fee you paid.

Please note working days are Monday to Friday.